We're searching a driven and results-oriented Analyst to join our thriving Customer Operations here team in Pune. In this role, you will be the first point of contact for our customers via our web chat platform. You'll offer exceptional assistance, resolving a wide range of concerns in a timely and professional manner.

If you have a proven understanding of customer service principles, are proficient with technology, and have excellent communication abilities, we encourage you to apply.

• Responsibilities include:
• Addressing to customer inquiries via live chat
• Troubleshooting with technical issues and providing product information
• Maintaining accurate customer records in our CRM system
• Working with other departments to ensure a seamless journey

Join Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a knack for interacting with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll address their queries, provide support, and ensure a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can advance your skills and contribute in our success. We also provide rewarding compensation and benefits packages to ensure our employees are valued.

Should you in this exciting opportunity, please send us your application today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a passionate individual with proven customer service skills? Do you excel at helping customers resolve their concerns in a timely and effective manner? If so, then this rewarding Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing outstanding customer service. Our department of experienced individuals work together to offer a smooth customer experience.

• As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
• Addressing to client requests via live chat in a professional manner.
• Resolving common problems effectively and efficiently.
• Escalating complex issues to the appropriate specialist.
• Ensuring a valuable customer experience.

If you are ready to join our successful team and make a real impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a proven understanding of customer service principles and a knack for resolve customer queries effectively, we encourage you to submit your resume!

• As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
• Responsibilities include: Identifying and escalating complex issues to appropriate teams
• Qualifications: Strong problem-solving abilities

We offer a rewarding work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a passionate individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the main representative for our clients, handling their inquiries in a efficient manner.

• Gain valuable experience in the customer service industry
• Develop your communication and problem-solving skills
• Work in a collaborative and supportive team environment
• Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a driven individual with strong customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our dedicated team in Pune.

As an Inbound Chat Specialist , you will be the first point of communication for our valued customers, offering timely and effective solutions to their concerns . You will leverage your skills to troubleshoot a spectrum of customer issues through our virtual support system.

• Responsibilities include but are not limited to:
• Promptly and professionally responding to inbound chat inquiries
• Identifying and understanding customer needs
• Providing clear and concise solutions to customer problems
• Documenting customer interactions accurately
• Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with exceptional communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!